Privacy PolicyPrivacy Policy

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Mobile and WhatsApp number
• Email address
• City and address
• Service enquiries and communications

Business Information

• Business or proposed company name
• Business address and ownership details
• Registration and incorporation information
• GST, PAN and other business-related information necessary for the requested service

Documents for Professional Services

Depending on the service requested, we may collect identification, address, financial or business documents, such as PAN, Aadhaar-related documentation, address proof, photographs and supporting registration documents.

We request only information reasonably necessary for the relevant service. Where a masked Aadhaar or alternative document is sufficient, customers should avoid sharing unnecessary Aadhaar details.

Website Usage Information

Subject to cookie preferences and applicable law, we may collect browser information, device details and website usage information through tools such as Google Analytics 4 and Meta Pixel.

2. How We Use Your Information

Information may be used to:

• Respond to enquiries and consultation requests.
• Assess eligibility for requested services.
• Prepare and submit registration applications.
• Communicate with government authorities and authorized service providers.
• Provide service updates and customer support.
• Generate invoices and maintain relevant business records.
• Meet applicable legal and statutory obligations.
• Improve our website through permitted analytics.

We will not use customer information for unrelated promotional communications without an appropriate lawful basis or consent.

3. Sharing of Information

Regpro does not sell customer personal information.

We may share necessary information with:

• Government departments, portals and statutory authorities.
• Authorized Chartered Accountants, Company Secretaries and other professionals engaged for the requested service.
• Digital Signature Certificate providers and Certifying Authorities.
• Authorized technology, hosting, email and document-processing service providers.
• Other parties where disclosure is required by applicable law.

We will share only information reasonably necessary for the applicable purpose and use appropriate confidentiality and security arrangements.

4. Data Retention

We retain personal and business information only for as long as reasonably necessary for:

• Completing the requested service.
• Maintaining necessary customer and transaction records.
• Complying with applicable tax, accounting and statutory requirements.
• Handling complaints, legal claims and disputes.

Where information is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to legal retention requirements.

Customer requests for deletion will be reviewed in accordance with applicable law.

5. Cookies and Analytics

Our website may use essential cookies or browser storage needed for basic functionality and recording cookie preferences.

Where implemented, Google Analytics 4 and Meta Pixel will be activated only after the visitor provides the relevant consent.

Visitors may decline optional analytics and can withdraw their choice through the available cookie settings.

The website will not intentionally activate non-essential analytics before the required consent is obtained.

6. Data Security

We apply reasonable technical and organizational safeguards appropriate to the information we handle.

These may include restricted access to customer records, secure communication channels, access controls and appropriate storage and deletion procedures.

Customers should share sensitive documents only through communication channels authorized by Regpro.

While we take reasonable precautions to protect information, no electronic transmission or storage method is completely risk-free.

If a personal data breach occurs, we will assess it and make notifications required under applicable law.

7. Your Privacy Rights

Subject to applicable law, customers may request:

• Access to information held about them.
• Correction or updating of inaccurate personal information.
• Deletion of personal information where legally permitted.
• Withdrawal of consent where consent is the basis of processing.
• Information about how their personal data is handled.
• Resolution of privacy-related complaints.

Customers can submit privacy requests by emailing info@regpro.in.

We may request reasonable information to verify the identity of the person making a request before disclosing or modifying personal data.

Withdrawal of consent may affect our ability to provide services that require the relevant information.

We will respect rights and obligations under applicable Indian laws, including relevant provisions of the Digital Personal Data Protection Act, 2023 and its rules as they become applicable.

8. Privacy Grievances and Contact

For privacy concerns, data requests, complaints or questions:

Business Name: Regpro
Operated By: ACUMENROOT LLP
Privacy and Grievance Contact: Regpro Support
Email: info@regpro.in
Phone/WhatsApp: +91 96060 30573
Correspondence Location: UV Amaze, Hebbal Kempapura, Bengaluru – 560024, Karnataka, India.
Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST.

We aim to respond to privacy requests and grievances within 30 calendar days, or sooner where applicable law requires.

Where applicable law provides a further complaint or appeal mechanism, individuals may exercise those rights in accordance with the relevant procedures.

9. Children's Information

Our services are intended primarily for adults and authorized business representatives.

Where information relating to a minor is necessary for a lawful service, we will handle it in accordance with applicable legal requirements, including requirements relating to parental or guardian consent.

We do not knowingly use children's personal information for targeted advertising.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, government portals, payment providers or external services.

Regpro is not responsible for the independent privacy practices of third parties.

Customers are encouraged to review the relevant privacy policies before sharing information directly with those parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements.

The revised policy will be published on our website with an updated effective date. Where legally required, we will provide additional notice or obtain consent.

12. Contact Information

For any questions regarding this Privacy Policy:

Regpro – A Brand Operated by ACUMENROOT LLP
Email: info@regpro.in
Phone: +91 96060 30573
Website: https://regpro.in
Correspondence Location: UV Amaze, Hebbal Kempapura, Bengaluru – 560024, Karnataka, India.